Delivery

Delivery

  • Super fast delivery across South Africa.
  • FREE shipping for all orders over R500.
  • All parcels are 100% discreet!
  • Orders are packed and shipped in unmarked boxes or unmarked courier flyer bags.
  • Delivery to all main centres takes between 1-2 working days.
  • Delivery to outlying and regional areas takes between 3-4 working days.

When will my order be delivered? 

Monday - Friday: We process orders from 08:00 - 14:30. If you order BEFORE 14:30, your order will be shipped on the same day. We suggest making payment via credit card as this will reflect immediately.

Weekends and after hours: If your order is placed AFTER 14:30, or over the weekend, your order will be processed and dispatched on the next available working day.

Orders that are received after 14:30 on a Thursday will be shipped on Friday, expecting delivery the following Monday.

Please note: Couriers do not deliver on weekends or public holidays.

 

How discreet is your packaging?

Very discreet - no one will know that you have ordered from us!

Parcels: Our orders are packed in plain cardboard boxes or traditional courier packaging. No information is displayed that indicates what is inside the parcel or where its contents come from. We understand the importance of privacy, and ensure complete privacy when shipping to you!

Waybill: Waybills will not display any information that indicates what is inside the parcel or where its contents come from. Anyone looking at the waybill or signing for the parcel will not be able to see any information regarding contents or origin. To ensure privacy, we use our registered company name - Umbomi Group (Pty) Ltd - for the sender reference.

Bank Account: To keep your orders private, your bank statement will not reflect a payment that references Naughty SAInstead, your bank account will reflect transactions to Umbomi Group (Pty) Ltd.

You can be assured: No-stress deliveries are involved when placing an order with us! There is no need to worry about parcels being delivered to your home or work. We understand the importance of privacy - discretion is key. No one will ever know what is inside!

 

Who will deliver my parcel?

We use a very efficient and trustworthy door-to-door courier service - The Courier Guy.

 

Do you deliver on weekends/public holidays?

Unfortunately, we do not deliver on weekends. Any orders placed over the weekend will be processed and dispatched on the next available working day. 

Please note: Couriers do not deliver on weekends or public holidays.

 

Will I receive a tracking number?

As soon as your parcel is collected and has left our premises, you will receive a tracking number for your parcel. We will provide you with a link that you can use in order to track your parcel. This will allow you to track your parcel at any time until delivery occurs.